Right of withdrawal
You have 14 days to change your mind about your order, without having to justify your decision or pay any penalties. This period begins on the day you receive the last item in your order.
How does it work?
- Has your order not yet shipped? Fill out the form below. We'll cancel your order and issue a refund — you don't need to return anything.
- Have you already received your order? Fill out the form, then return the items to us within 14 days. We will issue a refund upon receipt.
In both cases, you will immediately receive an email confirmation.
Refunds:
We will refund all payments received, including standard delivery charges, no later than 14 days after we receive your return.
Exceptions
The right of withdrawal does not apply to personalized or made-to-measure items, nor to items sealed for hygiene reasons.
Company Information
Nutuda is operated by Nutuda LLC (EIN 39-3165730), a company registered in the United States.
Address:
2106 House Ave, Suite 938
Cheyenne, WY 82001
United States
Warehouse address:
De Fruittuin 10
1606 CX Venhuizen
The Netherlands
Customer Support Hours:
Monday to Friday, 9:00 - 17:00 and Saturday and Sunday, 9:00 - 15:00
E-mail: support@nutuda.com
Contact form: Click here
Withdrawal form
You can exercise your right of withdrawal within 14 days. You will receive an acknowledgement of receipt by email.